On 2nd April we started an Energy Reconnection Fund through our new Resident Support Scheme. Residents who have no credit or have been disconnected from a standard meter are assessed and referred to us by the Resident Support Team and we then top-up their key or card (£25 for one fuel/£40 for both) or pay to have their meter reconnected. We also assess them for energy efficiency and other measures under our Seasonal Health Interventions Network (SHINE). They are permitted to access the fund on only one occasion, except in extreme circumstances.
It is quite labour-intensive to have them come in and for us to take their key or card next door to the shop to top it up (or visit them if they;re housebound) but we're thankfully only doing about one top-up per day at the moment. That will no doubt increase in the winter, along with everything else we do!
JohnStatistics:Posted by John Kolm-Murray — Wed Apr 24, 2013 5:01 pm
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