Ofgem proposes prepay meter installation fees should be capped

Post Reply
ALEO Admin
Site Admin
Posts: 937
Joined: Wed Mar 09, 2011 2:39 pm

Ofgem proposes prepay meter installation fees should be capped

Post by ALEO Admin » Wed Sep 14, 2016 9:31 am

On 14 September, Ofgem published a consultation proposing the introduction of a cap on prepayment meter warrant charges for indebted consumers.

Ofgem says that, currently, such energy users face charges, which can include court costs, ranging from £200 up to £900 to have a prepayment meter installed under warrant. Ofgem are proposing to cap the cost at £100 or £150 for all customers.

The outcomes intended are that:
  • Installations of PPM under warrant are avoided wherever possible, and only used as a last resort. Ofgem want to increase the incentives on suppliers to engage with customers in debt to support them (eg putting them on debt repayment plans).
  • Suppliers do not impose high costs, and make their charges and process more consistent and transparent.
  • Consumers in the most vulnerable situations are protected, from both costs and process which would exacerbate harm.
The consultation deadline is 9 November 2016.

For more information, see Ofgem's press release:
https://www.ofgem.gov.uk/publications-a ... -consumers

the following bbc news report:
http://www.bbc.co.uk/news/business-3734 ... ow_twitter

and Ofgem's consultation page:
https://www.ofgem.gov.uk/publications-a ... -proposals

ALEO Admin
Site Admin
Posts: 937
Joined: Wed Mar 09, 2011 2:39 pm

ALEO RESPONSE: Ofgem Consultation - Prepayment meters installed under warrant: final proposals

Post by ALEO Admin » Tue Nov 08, 2016 2:38 pm

ALEO submitted its response to the Ofgem Consultation on Prepayment meters installed under warrant: final proposals on 8 November 2016.

ALEO's full response is available to download below.
Attachments
ALEO response to Ofgem consultation on PPMs installed under warrant.pdf
(157.62 KiB) Downloaded 61 times

Post Reply

Return to “Ofgem Consultation on Prepayment meters installed under warrant: final proposals - November 2016”

Who is online

Users browsing this forum: No registered users and 1 guest