ALEO web forum • Utility Warehouse to pay £650,000 for price cap overcharging

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ALEO web forum • Utility Warehouse to pay £650,000 for price cap overcharging

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Utility Warehouse to pay £650,000 for price cap overcharging

Posted: Thu Feb 20, 2020 11:30 am

by AngelaE

Utility Warehouse is to refund and compensate 3,430 Warm Home Discount customers with £450,000 after it overcharged them, due to a system error, when the price cap was applied.
Publication date: 29th January, 2020
https://www.ofgem.gov.uk/publications-a ... ercharging