Paul Maplethorpe, Carbon Action Network National Chair
Presentation Title: Chair's Welcome
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Paul first began his career in insulation in 1987 knowing nothing much about the subject. He worked with a private company in conjunction with Rotherham Council on a project with help from National Energy Action to fund insulation works, loft and draft proofing. Working from 1987 to 1999, he took advantage on the way to become a full SAP assessor and also took up a post with NEA as a regional representative for the Yorkshire and Humber region. Paul became a HECA Officer in 1999, which was also his first introduction to CAN or, as it was then, the Home Energy Conservation Association.
Nigel Dewbery, Head of Obligation Delivery, E.ON
Presentation Title: Sponsor's Welcome Address and Changes to the Energy Company Obligation (ECO)
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Nigel started his business life as a time-served electrician in the private sector, before joining Eastern Electricity managing electrical contracting teams in the 1980s.
After joining SWEB (now EDF Energy), Nigel became involved in energy efficiency at the beginning of SoP in 1994 and managed SWEB's operations in Devon and Cornwall, installing insulation.
His involvement has covered many aspects of the practical delivery of energy efficiency, through managing Warm Front for Eaga Partnership, the HEAT project for Enact Energy and, more latterly, overseeing the growth at Climate Energy.
Nigel joined E.ON UK early in 2011 and is now responsible for the delivery of ECO, Green Deal and Warm Homes Discount Obligations to the UK Government. He is central to their planning and direction for the Energy Company Obligation.
Peter Sumby, Director of Development & Delivery, National Energy Action (NEA)
Presentation Title: Fuel Poverty Policy Update
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Peter Sumby has worked at NEA, the national fuel poverty charity, since 1996 and has been Director of Development and Delivery since 2006. Peter is a member of NEA's senior management team, responsible for the delivery of NEA's practical work programmes which, in partnership with local authorities, housing associations, the health sector, the community sector, energy company partners and others, seek to demonstrate innovative ways of bringing affordable warmth to low-income and vulnerable households.
Peter leads a team of 24 staff with expertise in tackling fuel debt, delivering accredited training to improve sector skills and in specifying and evaluating the performance of technical solutions to fuel poverty. Peter's role involves developing strategic partnerships to enable the delivery of NEA's programmes and to manage relationships with the national and local agencies with whom NEA needs to engage in order to deliver projects that tackle fuel poverty.
Peter is responsible for NEA's technical services, which have increasingly focussed on the role of alternative and renewable technologies in tackling fuel poverty. Peter's role is also to ensure that lessons learned from project delivery are incorporated into NEA's policy development process, in order to inform NEA's advisory role to government, local government and the wider energy sector.
Craig Anderson RIBA RTPI, Chief Executive, Warm Wales
Presentation Title: Identifying vulnerable customers through effective surveying
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Craig is Chief Executive at Warm Wales Cymru Gynnes CIC (a not-for-profit Community Interest Company set up in 2004 by National Grid to alleviate fuel poverty). Craig has worked in both the private and public sectors, operating at Strategic Director level, with a number of local authorities and development boards in Wales, England & Scotland. He has established successful public/private strategic partnerships between local authorities, public agencies, government departments and EU directorates and managed the Secretariat for the South Wales Objective 1 Programme and also successfully managed delivery of £10 million of Arbed Phase 1 and £5 million of CESP whole house mass retrofit, including 1600 EWI and 200 EWI/IWI house insulation works.
Apart from working on environmental and community projects and eco design projects, Craig is also involved in the Affordable Development Funding Model, developed jointly between Warm Wales Cymru Gynnes and BRE. The model harnesses RHI and FiT 20-year grant incentives, delivering benefits at rates up to 10% below benchmarked gas prices – alleviating fuel poverty and attracting innovative private funding.
Overall, Craig is an experienced Town Planner, Developer and Economic Regeneration professional with a proven track record of achievement in economic development, area regeneration, renewable technologies and multi-service performance.
Rachel Wookey - Environmental Public Health Scientist, Public Health England
Presentation Title: Tackling excess winter deaths and illnesses
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Rachel is lead Environmental Public Health Scientist for Heat and Cold Hazards at Extreme Events and Health Protection, Public Health England. With a background in fetal medicine and pre-natal genetics, Rachel joined Extreme Events after completing her Master of Public Health at King's College London. She is lead author of the Warm Homes Healthy People fund evaluation 2012-13, and co-author of the Cold Weather Plan for England documents. Other interests include fuel poverty, disaster preparedness, non-communicable diseases and maternal and fetal health.
Simon Roberts OBE, Chief Executive, Centre for Sustainable Energy
Presentation Title: NICE draft guidance on excess winter deaths and illnesses
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Simon has been helping people and organisations to develop effective responses to the threat of climate change and the misery of cold homes since 1985. For the last 12 years, he has been Chief Executive of the Bristol-based charity, the Centre for Sustainable Energy, (see www.cse.org.uk), having previously worked in senior roles for Triodos Bank and Friends of the Earth. Simon contributes to CSE's current work analysing the distributional impacts of UK climate policies, evaluating the ECO, and trying to make the Green Deal work. He is a specialist advisor to Ofgem, DECC and various academic research programmes. He currently serves as a Topic Expert to the NICE Public Health Advisory Committee drawing up guidance on tackling excess winter deaths and the health impacts of cold homes. He is also Chair of the Board of Directors of Triodos Renewables plc, a renewable energy company with more than 5,000 individual shareholders. He was awarded an OBE in 2011.
Workshops
Workshop A: Smart Meters
Facilitators: E.ON:
Laura Bretherton - Smart Metering People Programme Lead
Chris Lee - Smart Co-ordinator
(currently) on secondment from Derby Field Team Leader (managing Metering Technicians)
Neel Pattni - Smart Metering Centre of Excellence Advisor
Caroline Crawford - Smart Metering Centre of Excellence Advisor
No slideshow used.
Smart meters are the next generation of gas and electricity meters, and can open the door to a smarter future. Smart metering will eliminate the ambiguity of estimated bills, help consumers to control their energy usage, and make it really straightforward and simple to change suppliers and get the best deal possible. All of this will help consumers cut down on their energy consumption, which will help to reduce the amount of energy wasted and money. The nationwide roll-out aims to offer all consumers in the UK a smart meter by 2020. E.ON made the decision to start installing smart meters early with our customers, with the desire to take the learnings to help us shape a world-class customer service. The objective of our workshop is to share with you our take on smart metering, share some of the journey and concepts we have developed in our test and learn period, along with answering any of your questions on how smart meters work and what the benefits are for our customers.
Laura Bretherton, Smart Metering People Programme Lead, E.ON UK
Laura has been with E.ON for seven years, working part time whilst at college before becoming a full-time Advisor, then Team Manager. In the last six months, Laura moved from Bolton to Nottingham and is now Lead within the People Programme on activities which support our people to provide the best service they can. Laura also co-ordinates events, where Smart metering features, and manages the colleague journey for all E.ON staff who have Smart meters installed.
Chris Lee, Smart Co-ordinator (currently) on secondment from Derby Field Team Leader (managing Metering Technicians), E.ON UK
Chris has been with E.ON for seven years, after moving from Onstream (NGT) to set up the gas side of the business in the East Midlands. Chris retrained as a gas engineer after being made redundant from Kodak and worked for McAlpines on the British Gas metering exchange contract before moving to Onstream.
Neel Pattni, Smart Metering Centre of Excellence Advisor, E.ON UK
Neel has been with E.ON since October 2013, initially contracted in via Manpower up until May 2014, before being made permanent. Neel started out in a customer-facing role by servicing customer queries through inbound calls, ranging from issues regarding billing to providing energy-saving advice. Since February, Neel has worked as a support staff for E.ON's customer-facing colleagues by working in the MAD CSI team. Essentially this involves resolving issues raised in accounts where customers have electricity or dual-fuel products. Prior to joining E.ON, Neel completed postgraduate studies in Occupational Psychology.
Caroline Crawford, Smart Metering Centre of Excellence Advisor, E.ON UK
Caroline has been with E.ON for seven years and started working on a Campaigns team, talking to customers who were interested in E.ON products. From there, Caroline moved to Prepayment and learnt all about the complexities of these meters and loved supporting customers. For the last two years, Caroline has worked within the Smart Centre in Parklands. Caroline has embraced this new technology and loves to share how it has helped her own home become more energy smart.
Workshop B: Engaging with the Public Health Agenda
Facilitator: Rachel Wookey - Environmental Public Health Scientist, Public Health England
(See above for biography)
Public Health Workshop presentation (pdf: 1.55 MB)
Making the case - Fuel poverty and health: How can existing activities be used to make the case for investing in fuel poverty initiatives, to Health and Wellbeing Boards and commissioners of health services?
Links to documents discussed:
Department of Health statutory guidance on JSN/JHWS (external link)
Cold Weather Plan for England – Making the Case (external link)
Linking Environment and Health (external link)
Warm Homes, Healthy People Evaluation 2012-13 (external link)
Warm Homes, Healthy People Evaluation 2011-12 (external link)
NHS Outcomes Framework (external link)
Adult Social Care Outcomes Framework (external link)
Government response to the Caldicott Review (external link)
District Council Network's Action on Public Health (external link)
Workshop C: Fuel Poverty
Facilitators: Liz Warren, Director, SE2
This workshop will explore emerging themes and aspects of the Government's forthcoming Fuel Poverty Strategy consultation, encouraging local authorities to share ideas and experiences that will either help or hinder delivery of the strategy at a local level. It is also a chance to present a clear "ask" of Government, industry and others, so that local authorities are in the strongest position possible to play their part in meeting any new fuel poverty targets.
Liz Warren, Director, SE2 Ltd
Liz Warren is a Director of SE2 Ltd, a small consultancy, passionate about helping communities and organisations find real solutions for a sustainable future. In 2013, she led the evaluation of DECC's fuel poverty and collective switching funding projects; SE2 has continued to work closely with DECC, most recently facilitating a series of consultation events on changes to ECO and Green Deal. At a local level, Liz has worked with more than 20 local authorities to engage frontline workers and the health and voluntary sectors with fuel poverty, energy efficiency and public health issues. She originated the London Fuel Poverty Hub, a website bringing together information about advice and support services available to residents in all 33 London Boroughs. She has produced guidance for housing associations, local authorities, private landlords and householders about fuel poverty, energy efficiency, behaviour change, funding and incentives.